We want to make sure that you receive your ICETRAX products as quickly and efficiently as possible - that's why all orders on icetrax.ca are shipped and fulfilled by Amazon FBA with delivery typically within 4 to 7 business days. 

Upon placing an order on icetrax.ca, you will receive an email confirmation to confirm your order and then a second confirmation email once your order ships along with package tracking information. 

If for any reason there is an issue with your order or if you have further questions about our shipping policy, please contact us at cs@icetrax.ca.